Product Information Manager/ Digital Assets – Al-Futtaim PrecisionHire Solutions

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

Highly organized and detail-oriented Product Information Manager to oversee the management of our product information and digital assets. This role is critical in ensuring accurate, consistent, and up-to-date product data is available for our ecommerce platform and other channels. The ideal candidate will have a proven track record in managing large datasets, implementing PIM and DAM systems, and leading teams of translators and copywriters.

What you will do:

Description of Accountability:

• PIM System Management:
  Oversee the implementation and optimization of the PIM system to efficiently manage product information, attributes, and hierarchies.
• Product Information Management:
  Ensure the accuracy, consistency, and completeness of product information across all channels, including ecommerce.
• Translation Management:
  Lead a team of translators to deliver high-quality translations of product information in multiple languages.
• Digital Asset Management:
  Manage the DAM system, ensuring efficient storage, organization, and retrieval of digital assets.
• Vendor Management:
  Build and maintain strong relationships with solution providers, define requirements, and enforce training and best practices.
• Team Leadership:
  Manage and develop a team of translators and copywriters, providing guidance, training, and performance feedback.
• Performance Management:
  Monitor key performance indicators (KPIs) related to cost, SLA, and delivery timelines. Optimize workload and leverage AI to improve efficiency and reduce costs.
• Process Improvement:
  Continuously identify opportunities to improve product information processes and workflows.
• Cross-functional Collaboration:
  Work closely with marketing, sales, and other departments to ensure product information needs are met.

Required Skills to be successful:

• Excellent English skills (speaking, writing and reading). Arabic would be an advantage.
• Accuracy and consistency.
• Proven track record in managing large datasets, implementing PIM and DAM systems, and leading teams of translators and copywriters. Preferably has previous supervisory/auditing experience.
• Solid understanding of marketing, media, and technology.
• Ability to communicate clearly and effectively.
• Ability to succeed in a multi-cultural environment.
• High level of initiative, problem-solving, and decision-making ability.
• Target-oriented and driven to exceed demanding challenges.

What equips you for the role:

• Bachelor's degree in digital photography, Advertising, Illustration, marketing, or a related field.
• 5+ years of experience in ecommerce with hands-on core SEO & Merchandising.
• Proven experience in product information management, including PIM and DAM system implementation.
• Strong understanding of ecommerce requirements and product information standards.
• Excellent project management skills, with the ability to manage multiple projects simultaneously.
• Experience leading and developing teams.
• Strong analytical skills and attention to detail.
• Knowledge of multiple product categories and related terminology.
• Experience with AI-powered tools for content creation and optimization.
• Excellent communication and interpersonal skills.