We are far more than the worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner, changing the concept of real luxury by giving a new meaning to the all-inclusive holiday concept through providing a unique experience.
SALARIES AND BENEFITS
Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
Vacation tickets/benefits provided by the hotel
Medical Insurance Provided
To promote a helpful and professional image to Guests with full cooperation when requiring assistance, ensuring a prompt, caring and helpful attitude.
To strive and anticipate the customers' needs whenever possible to enhance quality service and in turn enhance customer satisfaction.
To give full cooperation to any colleagues requiring assistance in a prompt, caring and helpful manner.
To be flexible in assisting around the Hotel in response to business and customer needs.
To develop and maintain quality training and coaching in a systematic and professional way to ensure consistent delivery of the product service standards.
To manage the recruitment of colleagues, scheduling and planning of departmental rosters, departmental orientation, and training schedules.
To assist in creating an environment that promotes colleagues' morale and encourages employees to have pride in their department and their skills, ensuring maximum efficiency.
To appraise colleagues at least every six months, identifying developmental needs from colleagues' appraisals ensuring maximum support received.
To address development needs identified from appraisal and maximize areas of strength.
To assist also your departmental Manager in appraising employees in the Department at least every six months.
To deliver The Fairmont products and Departmental Service Standards.
To positively promote sales awareness within the Department and maximize sales opportunities.
To help control operating costs within the standards set under the direction of the Departmental Managers.
To identify and report hazards and maintenance requirements in the workplace and follow through with your Department Manager to ensure no defects.
To comply with statutory and legal requirements for fire, health and safety, licensing, and employment.
Check that members of your Department are also aware of these requirements and are working in accordance with them.
Qualifications
Minimum of two years supervisory experience
Excellent written and verbal interpersonal and communication skills.
Diploma in Hotel Management is an asset.
Guest-focused with a passion for service and standards excellence.
Must be a strong team player with proven leadership, development, and delegation skills.
Knowledge of Opera, Word, Excel, and Windows XP.
Highly organized, career and result-oriented with the ability to be flexible with hours, days off, assignments, and additional duties.
Must be able to work well under pressure in a fast-paced and constantly changing environment.
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