Rotana Hotels & Resorts - Laundry Technician

Roles and Responsibilities

We are currently seeking passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Laundry Technician, you are responsible for the maintenance of all kinds of laundry equipment and ensure that work is in accordance with relevant codes. Your role will include key responsibilities such as:
Perform general repair and maintenance duties in regard to laundry plumbing and electrical systems.
Do elementary painting and finishing of furniture and structures.
Check electrical systems such as refrigeration controls, television sets, and lighting systems, and make minor repairs.
Check and make minor repairs on general plumbing systems and fixtures such as pipelines, toilets, and sinks.
Perform basic maintenance and repair of laundry equipment using manuals and their past history.
Re-issue and exchange worn-out clothing.
Maintain security measures by counting and making rounds through the laundry on a periodic basis.
Ensure that no ironing or starching is done on unauthorized clothing.
Ensure that the proper amount of cleaned clothing is returned to the delivering officer.
Ensure that the building, as well as the outside area designated for laundry, is kept clean and secure.
Skills
Education, Qualifications & Experiences
You should ideally have a technical background with sound experience in the use of industrial machinery. You should be able to work under policies and regulations and must be in good physical condition. A good command of English and the ability to find faults and rectify systems are essential.
Knowledge & Competencies
The ideal candidate will be self-motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment, staying calm under pressure, and having attention to detail. You should possess the following competencies:

Understanding the job
Teamwork
Taking Responsibility
Recognising Differences
Desired Candidate Profile

A

Laundry Technician

plays a key role in maintaining the cleanliness, hygiene, and proper functioning of laundry equipment in hotels, hospitals, commercial laundries, or any facility that provides laundry services. Their primary responsibility is to ensure that all linens, uniforms, and other textiles are cleaned, dried, folded, and maintained according to set standards. In addition, they are often responsible for maintaining the laundry machinery and ensuring a smooth laundry operation.
Here's a detailed overview of the


role, including key responsibilities, skills, and career growth opportunities:
Key Responsibilities
Laundry Equipment Operation and Maintenance :
Operating washing machines, dryers, steam presses, and other laundry machinery.
Ensuring that all machines are functioning properly and performing routine maintenance or troubleshooting minor issues.
Reporting any major malfunctions or repairs needed to supervisors or technicians.

Laundry Sorting :
Sorting laundry items by type (e.g., linens, towels, uniforms) and fabric (e.g., cotton, polyester) to ensure proper washing techniques and avoid damage.
Ensuring the correct detergents and cleaning agents are used for different types of fabrics.

Washing and Drying :
Selecting the appropriate wash cycle based on the fabric type and soiling level of items.
Monitoring the washing and drying processes to ensure laundry is thoroughly cleaned and dried without overloading machines or causing damage.
Using stain removal techniques and ensuring that items are returned in a pristine, usable condition.

Folding and Packaging :
Folding clean linens, towels, or garments neatly and ensuring they meet quality standards before they are sent to their designated areas (e.g., hotel rooms, hospital wards).
Packaging or rolling items for delivery, ensuring items are organized and in good condition for the end user.

Inventory and Stock Control :
Keeping track of linen inventory levels and ensuring that items are regularly checked for wear and tear.
Reporting damaged or worn items to management for replacement and ensuring stock levels are adequate to meet operational demands.
Ensuring that washing supplies, such as detergents, fabric softeners, and other chemicals, are properly stored and used efficiently.

Laundry Room Cleanliness :
Keeping the laundry room and work areas clean and organized.
Ensuring that laundry carts, baskets, and other tools are sanitized and ready for use.
Adhering to health and safety standards regarding the handling of laundry, chemicals, and cleaning products.

Customer Service :
Responding to special requests or urgent laundry needs, ensuring that specific linens or garments are cleaned and delivered promptly.
Providing assistance to guests or other departments if additional laundry services are required.

Safety and Compliance :
Adhering to safety standards when handling laundry chemicals and operating heavy machinery.
Ensuring that the laundry facility follows environmental, health, and safety regulations, including proper waste disposal and the safe use of cleaning agents.

Monitoring Laundry Quality :
Ensuring that all laundry meets the quality standards set by the establishment, checking for cleanliness, absence of stains, and overall appearance.
Addressing any issues with damaged laundry or cleaning failures and taking corrective action.
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