Product Director - Ciklum

Description

Ciklum is looking for a Product Director to join our team fulltime in UAE.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4000 highly skilled developers, consultants, analysts, and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Product Director, become a part of a cross-functional development team engineering experiences of tomorrow. Our client is a technology business that runs large-scale transformation engagements across various verticals including the public sector. You will be part of a key initiative to modernize a nationwide government platform through comprehensive digital transformation. By leveraging advanced web portals, mobile applications, CRM systems, predictive analytics, and AI, our dynamic team aims to enhance and streamline core services for government officials, the legal ecosystem, and citizens. Our primary focus is on ensuring seamless integration, scalability, and adherence to rigorous performance and security standards.

Responsibilities

• Client Facing:
  • Assuming the role of a strategic partner across the portfolio of clients that are working with our Product Managers.
  • Working closely with clients at a strategic level to help them create:
    • Product Visions and Product Strategies
    • Product-led delivery models and product operating models
    • Product analytics and performance measurement frameworks
    • Product Discovery methods and processes
• Internal:
  • Acting as a strategic leader within the global Product Management team, collaborating with the head of Customer Experience on the global vision and strategy for the Product Management practice at Ciklum.
  • Ensure results of the Product Management team are communicated internally and recognized in the global arena; driving educational and knowledge-sharing events.
  • Creating a thought leadership strategy and Ciklum's point of view in your area of specialism; expanding and advancing Ciklum's product content library, templates, and artifacts.
  • Formal line management responsibilities of the Product Managers that directly report into you including:
    • Setting and being accountable for team performance metrics and KPIs.
    • Representing your direct reports in the formal annual performance management process.
    • Active mentorship and career coaching of the Product Managers in your local market.
    • Creating an inclusive, motivating environment where your team feels empowered and excited to come to work.

Requirements

• 10 years of digital product management experience in various verticals.
• IT industry experience; clear understanding of agile SDLC methods and frameworks: Scrum, Kanban, scaled frameworks such as SAFe or Spotify will be a plus.
• Plenty of practical Product Manager experience in either fast growth post-series A companies or enterprises.
• Experience in collaborating with designers and development teams and the aptitude to motivate inter-functional teams with your positive attitude.
• Extensive knowledge of Product Management and Business Analysis activities and techniques.
• Awareness of the latest IT industry and digitalization trends.
• Knowledge of requirements management tools (at least JIRA; Confluence).
• Knowledge of prototyping tools.

Desirable

• Ability to combine creativity, innovation, and analytics without losing sight of the user.
• Strong analytical skills to make a critical assessment of the information from numerous sources.
• Setting clear and attainable goals and priorities. Time management ability to handle multi-tasking activities and prioritization.
• High flexibility. Ability to modify approach as per changing stakeholders' conditions, circumstances, and feedback. Quick learning.
• Self-confidence. Ability to accept criticism for continuous improvement.
• History of working credibly with senior stakeholders and business executives.
• Adapts personal communication style to the style of others, develops rapport, and stays calm in a fast-paced environment or escalating issues.
• Outstanding verbal and written skills including strong cross-cultural communication and the ability to draft effective communications.
• Proven experience working with people in a variety of cultures, countries, and time zones.
• Utilizes all aspects of emotional intelligence to navigate the interactions and complexities of the business environment and drive leadership performance in oneself and in others.
• Excellent relationship building, facilitation, and influencing skills.
• Ability to work effectively with external and internal clients.
• Strong client-facing facilitation skills and business acumen needed to help stakeholders understand how to apply complex technical concepts.
• Excellent management skills coupled with exceptional judgment and tact.
• Passionate, committed, and determined.
• Experience in leading virtual global teams, reviewing performance, and coaching to grow team members to their full potential.
• Performance management; manage individuals and groups, set performance targets, monitor progress against agreed quality and performance criteria.

What's in it for you

• Being part of the leadership team in a rapidly growing multi-hundred million dollar technology company.
• Working with some of the world's most iconic blue-chip companies building products at the center of their strategies.
• Working with industry-leading minds across Product, Architecture, Design, and Engineering.
• Driving adoption of best-in-class product methodologies, tools, and collaboration methods.
• The opportunity to build and lead an onshore Product team from scratch.

Be bold, not bored!

Experiences of tomorrow. Engineered together.

Interested already? We would love to get to know you! Submit your application. Can't wait to see you at Ciklum.