Product Designer

Roles and Responsibilities

• Advocate for inclusion, equity, and accessibility
• Have a deep understanding of our Agoda Design System
• Support accessibility learning and onboarding for designers
• Promote and implement inclusive design best practices, guidelines, and principles within the design organization and systems
• Utilize your expertise in visual design, user experience, and design systems to create inclusive solutions with product design partners
• Provide feedback and critique on accessibility and inclusion through the design review and design review handoff process
• Partner with product designers to help define roadmap and priorities for creating accessible digital products
• Review accessibility compliance of components and patterns within ADS
• Provide UX / UI support for internal design tooling

Product Designer at Agoda means you have a track record of:

• Strong foundation with Figma design tool
• 1 - 3 years of experience working with or on design systems
• Experience with design-led user research
• A portfolio of work relating to design systems or a strong comprehension of how they work
• Solid understanding and knowledge of design fundamentals (i.e. Gestalt, Color, Typography, Grids, etc.)
• An understanding of interaction, visual, and user experience design
• Able to articulate and explain your ideas to other designers, engineers, product managers, and other stakeholders
• A strong growth mindset and team-player attitude
• Care deeply about organization, file structure, and the details
• Work with Designers, Agoda Design Systems, and IT as our primary stakeholder
• Help shape the design culture at Agoda that will ultimately impact the experience our customers have with our products and services

Qualities We Value in Designers:

• Effective articulation of ideas and design solutions
• Expressing feedback with kindness and candor
• Tolerance for ambiguity and healthy curiosity
• Translation of quantitative & qualitative insights into design decisions
• Contribution to our culture: motivation, optimism, quality, integrity

• User-Centered Design:

  • Understanding user needs and behaviors through research, such as user interviews, surveys, and usability testing, to create user-centric designs.
  • Designing products that are intuitive and easy to use, ensuring a seamless user experience (UX).

• Prototyping and Wireframing:

  • Developing low-fidelity wireframes and high-fidelity prototypes to demonstrate design concepts and ideas.
  • Using tools like Figma, Sketch, or Adobe XD for creating digital prototypes and interactive models.
  • Testing prototypes with users to identify pain points and iterating on designs based on feedback.

• Visual Design:

  • Expertise in visual design principles, such as color theory, typography, and layout, to create aesthetically appealing products.
  • Creating mockups and final design files for development teams to implement.
  • Proficiency in design software such as Adobe Creative Suite (Illustrator, Photoshop, InDesign) and Figma.

• Problem-Solving and Critical Thinking:

  • Identifying design challenges and finding creative solutions to improve the functionality and aesthetics of products.
  • Balancing user needs, business goals, and technical constraints in product design.

• Interaction Design (IxD):

  • Designing the way users interact with products, considering user flows, transitions, and microinteractions.
  • Ensuring the product's usability and accessibility across different platforms and devices.

• Collaboration and Communication:

  • Working closely with engineers, product managers, and other stakeholders to ensure the product design aligns with business goals and technical requirements.
  • Presenting design concepts and rationales to stakeholders and incorporating feedback effectively.

• Knowledge of Material and Manufacturing Processes (For Physical Product Designers):

  • Understanding materials and manufacturing techniques to design products that are both functional and manufacturable.
  • Working with prototypes, 3D modeling, and CAD tools to develop tangible products for production.

• Branding and Design Systems:

  • Ensuring that the product design aligns with the brand's identity and overall design system.
  • Developing consistent design standards and reusable UI components for cohesive product experiences.

• Attention to Detail:

  • Focusing on the finer details of the design, from pixel-perfect UI elements to ergonomic physical product features.
  • Ensuring consistency in design elements to maintain a unified user experience across different platforms or products.

Soft Skills

• Creativity and Innovation:

  • Ability to think outside the box and come up with unique solutions to design challenges.
  • Staying current with design trends, technological advancements, and user expectations.

• Adaptability and Flexibility:

  • Willingness to adjust designs based on feedback, changes in business direction, or technical constraints.
  • Ability to work in a fast-paced, iterative environment, often needing to refine designs multiple times before final approval.

• Collaboration and Teamwork:

  • Working effectively in cross-functional teams, including developers, marketers, and other designers.
  • Facilitating discussions to gather input from various stakeholders and integrating diverse perspectives into the design process.

• Time Management and Organization:

  • Managing multiple projects and deadlines while ensuring that designs meet both quality and schedule expectations.
  • Organizing design assets, research findings, and documentation for easy access by other team members.