Partnerships Administrator

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.
Office based - Dubai
Full Time or Part Time
Ebury is seeking a proactive and efficient

Partnerships Administrator

to provide essential support to our Indirect Sales team. The ideal candidate will play a crucial role in ensuring smooth operations through timely updates and communication related to whitelabel staff and training, as well as conducting website reviews to maintain our high standards.
Key Responsibilities:
Whitelabel Staff Updates:

Maintain and update the whitelabel employee list regularly.
Ensure accurate records of all whitelabel employees are kept.
Coordinate and manage training schedules for whitelabel employees.
Distribute training materials to all relevant whitelabel staff, ensuring they receive necessary information and training updates.
Track training completion and report on the participation levels of whitelabel employees.
Website Reviews:

Conduct regular reviews of partner websites to ensure they align with Ebury's expectations and standards.
Liaise with partners to address any concerns regarding website content and compliance.
Other Admin:

Ensuring that partners have received up to date guidance from Ebury on best practices.
Validate that partners are recording calls by requesting recordings on a periodic basis and confirming the partners provide valid calls.
Liaising with Compliance Monitoring to track any partners that have outstanding compliance issues or audit findings.
Complete periodic data quality reviews on partner-related data and liaise with other team members to ensure that data is accurate and complete.
Skills and Experience Required:
Proven experience in an administrative support role.
Strong organisational and multitasking skills.
Excellent communication skills, both written and verbal.
Proficient in Google, Microsoft Office Suite and other relevant software.
Attention to detail and commitment to high-quality work.
Ability to work independently and as part of a team in a dynamic environment.
About Us:
Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 25 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family.
Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.
None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.
We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.
Please submit your application on the careers website directly, uploading your CV / resume in English.
•