Job Title: Brand Ambassador
Location:
Dubai and Sharjah
Responsibilities
To be a brand Ambassador for Maple Bear Gulf Schools in one of our branches in Dubai and Sharjah and the front face of the Centre.
To promote the company's values, mission, vision, and curriculum to visitors.
To adhere to the guidance issued in the Company's Operational Plan, Policies and Procedures, and Staff Handbook, and ensure this is implemented throughout the nursery.
Engage in ongoing assessment and evaluation of policies, procedures, and programs, and implement change to achieve maximum efficiency and effectiveness.
To carry out duties with a customer focused attitude, providing excellent customer service with a proactive work ethic.
To oversee responsibility for ensuring that all performance management systems that are in place are followed.
To ensure confidentiality of all information received and ensure that it is shared appropriately.
To be in charge of maintaining Kinderpedia application.
To be liable for the nursery standards and that Centre is operationally ready daily.
To undertake all training that is deemed necessary for you in the role.
To undertake any other reasonable duties as directed by any staff member in a position of seniority to you.
To be overall responsible in maintaining the safety and wellbeing of children at all times.
To carry out daily risk assessment checks to ensure all aspects of the room meet the requirements for set up.
To ensure that members of staff maintain inventory of tangible and non-tangible resources in Nursery.
PARENTS AND STUDENTS
To be responsible for admission in line with admission policy.
To ensure that all key children report, and weekly messages are moderated.
To ensure all administrative records are properly maintained by team and updated.
To effectively manage parental complaints.
To liaise closely with parents/ carers, informing them about current curriculum changes and practices.
To input student data and create parent contract upon admissions.
To exceed the care standards as monitored by the ministries.
To promote ethos of inclusive practice.
To ensure early identification and intervention is implemented.
To liaise with parents and external agencies for the progress of the child.
EDUCATION AND CURRICULUM
To be responsible for providing high quality education and learning.
To ensure the teaching team maintains the highest standard of curriculum deliverance.
To liaise with Head of Operations and curriculum team for curriculum training and queries.
To be overall in charge in planning events and celebration and delegate tasks accordingly.
STAFF
To set highest possible standards with staff.
To recruit, hire, train and evaluate staff.
To supervise, lead and support members of staff.
To complete termly assessments and observations of teachers.
To ensure that staff folders are up to date.
FINANCE AND MARKETING
To be responsible for conducting school tours and send information.
To liaise with the finance department in matters of budgets, fees and purchases.
To ensure social media platforms are up to date in promoting individual branch.
To work closely with Marketing team in achieving targets.
To work closely with the Finance and Admin team to ensure outstanding fees are paid up.
To be able to receive payments, create children's contract and churn invoices when necessary.
To ensure staff and parents comply with financial policies upon joining.
To complete competitive market analysis.
GOVERNMENT RELATIONS
To be responsible in managing government portals.
To implement the recommendations of any regulatory inspection and maintain standards set for inspections by governing bodies.
EXTERNAL VENDORS
To note that all extracurricular activities within nursery setting are organized.
To liaise with external vendors as required.
To collate and track contacts and contract with external vendors.
To liaise with maintenance contractor in matters of health and safety.
To order and maintain equipment and resources in setting.
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