Marketing Coordinator

Roles and ResponsibilitiesA Marketing, Advertising or Communications Degree or a related field is preferred.Previous Marketing Experience in a Luxury Hotel or Food and Beverage environment.Extensive knowledge of diverse Social Media channels, and a thorough understanding of Best Practices in Marketing Operations.Impeccable communication skills, both verbal and written, with fluency in English (Additional languages are a Plus).A Proactive Nature, coupled with a meticulous Eye for Detail, continuously prioritising workload deadlines ensuring every aspect of the Operation is curated to perfection.Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge of InDesign.A hands-on attitude, fuelled by a 'Can-Do!' Spirit.Key ResponsibilitiesEnthusiastically manages Social Media platforms, creating Exquisite and Out-Of-The-Box content that captures FIVE's Luxurious brand essence and engages with a Vibrant, Global audience.Stays Ahead of the Curve by monitoring the latest Social Media trends, analytics tools, and hashtag strategies to ensure FIVE's content remains Visionary and Disruptive.Oversees Community Management, interacting with our International following of over 1 Million, providing Seamless customer service and coordinating with Internal Teams to maintain Exceptional Service Standards.Supports Content Creation by planning and curating Social Media calendars, assisting with Bespoke photo shoots, and Writing stylish, brand-focused copy for Regular posts, stories, and events.Attends Stunning Events and Activations to capture Insta-Worthy moments, ensuring our Buzzing audience stays Engaged with Dynamic stories and Behind-The-Scenes experiences.Manages online Review platforms, ensuring Customer Satisfaction is prioritised and Quality Feedback is handled Promptly with the 'FIVE-Star' touch while collaborating with Internal Teams for Resolution where needed.Acts as the Go-To contact for Operational Teams, seamlessly Supporting the daily execution of Curated Marketing Experiences across FIVE's Award-Winning Hotspots.Collaborates with teams to provide 'FIVE-Styled' Marketing Collateral, including menus, signage, and static visuals, ensuring they align with FIVE's epic aesthetic and Boundary-Breaking standards.Assists the Director of Marketing in the execution of New Venue concepts and Industry-Leading brand activations, ensuring that each Launch meets the Next-Level standards expected of FIVE.Desired Candidate ProfileA Marketing Coordinator plays a crucial role in supporting marketing campaigns and initiatives to enhance brand awareness and drive sales.
Here are the key skills and responsibilities associated with this position:
Project ManagementCampaign Coordination:
Assisting in the planning, execution, and monitoring of marketing campaigns across various channels.Timeline Management:
Developing and managing timelines for marketing projects to ensure timely delivery.Communication SkillsInternal Collaboration:
Working closely with other departments (e.g., sales, product development) to align marketing efforts with overall business objectives.Vendor Coordination:
Communicating effectively with external vendors and partners involved in marketing initiatives.Content CreationWriting and Editing:
Creating and editing marketing materials, including blog posts, newsletters, social media content, and promotional materials.Visual Content:
Collaborating with designers to produce engaging visual content for campaigns.Market ResearchData Analysis:
Conducting research to identify market trends, customer preferences, and competitive landscape.Reporting Insights:
Analyzing data to provide insights that inform marketing strategies and tactics.Digital MarketingSocial Media Management:
Managing social media accounts, including content scheduling, engagement, and analytics.Email Marketing:
Assisting in the creation and distribution of email marketing campaigns, monitoring their performance.Event CoordinationEvent Planning:
Assisting in the planning and execution of promotional events, trade shows, or product launches.Logistics Management:
Coordinating logistics, including venue selection, materials preparation, and post-event follow-up.Budget ManagementExpense Tracking:
Assisting in tracking marketing expenses and ensuring adherence to budget constraints.Cost Analysis:
Analyzing the cost-effectiveness of marketing campaigns and suggesting improvements.Attention to DetailQuality Assurance:
Ensuring all marketing materials are accurate and adhere to brand guidelines.Thorough Review:
Conducting thorough reviews of content and campaigns before launch.
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