CRM
Owner of the Atlantis Dubai CRM infrastructure & system integrations
Atlantis representative on the Kerzner CRM working group
Management of key CRM performance channels - email, SMS, push and WhatsApp
Atlantis Dubai customer data program lead
Creation and execution of data strategies utilising key customer touch points, CRM channels & Tealium CDP
Ensure that brand standards are met through consistency in EDMs, including guest confirmation letters, Wi-Fi sign up, pre-arrival emails, in-resort communications, and The Atlantis Circle dining rewards program
CRM reporting and gleaning insight from an email engagement and database perspective
Customer lifecycle management through application of database segmentation techniques to manage and engage new, active, and dormant profiles
Creating and maintaining a comprehensive single view of our customers
Adhering to all relevant data protection legislation
Skills, Experience & Educational Requirements
10+ years' experience in a similar Digital leadership role
Experience in an enterprise level CMS and CRM solution are essential
Deep knowledge of performance marketing is required for this role
Experience in a CDP, DAM, enterprise loyalty solution or GA360 are advantageous
Knowledge of mobile application development and complex system integrations is a nice to have
Understanding and application of data analytical methods to measure marketing & business performance
High comfort level in a role that straddles marketing, IT, commercial and operational teams
Experience in a fast-paced environment with competing deadlines and priorities
Fluency in English along with excellent oral and written communication skills
Ability to engage and communicate to technical and non-technical audiences across the business
Strong presentation skills to educate internal audiences with Digital, CRM & Data related matters
Excellent analytical skills with strong attention to detail
Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
•
Receive real-time job alerts and never miss the right job again
AE - Abu Dhabi
December 12, 2024
Westlakes Recruit is collaborating with a prominent real estate company in the UAE to hire an experienced Finance Manager. The role involves managing the company's financial operations, including budgeting, forecasting, reporting, and ensuring compliance with UAE financial regulations....
AE - Dubai
January 11, 2025
Senior Logistics Manager • Dubai • 20 Minutes from DXB Airport. Project has 43 Cranes, 60,000 Pre-cast elements, 500,000m3 concrete & 1,000,000 + of bulk earthworks. Tax Free Package up to £170,000 . Major projects and desirable locations don't come any better than this....
AE - Dubai
January 6, 2025
FINTEC recruit is seeking an IT Business Systems Manager which is a permanent position based in Dubai working for an engineering consultancy business. • The company assist with sponsorship, travel and flights etc. • Salary is highly competitive/ negotiable by experience. • You will...
AE - Abu Dhabi
December 23, 2024
Roles and ResponsibilitiesAs a Specialist, IT - Applications, you will be responsible for ensuring the smooth operation of all resort software systems for Atlantis Dubai. • You will support Assistant Managers with the following responsibilities: • Troubleshooting application and in-room...
AE - Dubai
December 16, 2024
We are pleased to represent our client, a leading passenger car dealership in Dubai, in their search for an experienced and dynamic General Manager. This prestigious role involves overseeing multiple sites, leading high-performing teams, and ensuring the seamless operation and profitability of the...
AE - Dubai
December 26, 2024
An exciting opportunity has arisen for an experienced and results-oriented Used Cars & Corporate Sales Manager to join our client, a leading OEM in Dubai. This high-impact role requires strategic leadership to develop and manage corporate sales and used car operations, ensuring sustainable...
AE - Dubai
December 17, 2024
Offshore Risk Engineer £100k - £120k net plus benefits Middle East • Are you an offshore Production engineer working in offshore assets ? • Do you have more than 8- 15 years exp Operational / Troubleshooting / Hands on background ? • Are degree qualified and Chartered ?...
Peak Recruitment Solutions Ltd
AE - Abu Dhabi
December 17, 2024
My client is a leading global consultancy who are working with a key UAE based business undergoing a major IT implementation, as part of the project they are looking to hire a Cyber Security team. • The Cybersecurity Governance Specialist will lead the development, implementation, and...
AE - Abu Dhabi
December 12, 2024
Westlakes Recruit is working with a prominent real estate company based in Dubai to identify a qualified Chief Finance Officer (CFO). This role is crucial to overseeing the company's financial strategy and operations, ensuring financial health and stability through effective planning, analysis,...
AE - Dubai
January 7, 2025
Financial Advisor / Financial Planner • This is an outstanding opportunity for an experienced Financial Adviser to join an already established wealth management practice. • A Little About You. • You build client relationships based upon developing strategies focused on achieving the...