Application Engineer - SAP Retail MM - Group Technology

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.
Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.
Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

As an Application Engineer, you need to understand and implement best Business Processes in a SAP environment by designing appropriate solutions supporting the customers' business processes as part of the overall SAP programme.
Within their process area, the SAP Application Engineer will be responsible for leading and participating in new scope & requirements, break-fix work, testing, and support activities to meet the business needs.
Implementing appropriate processes to drive high quality and sustainable solutions will be critical.

What you will do

• Manage, consult, teach, troubleshoot, setup and maintain respective domain solutions to agreed service level standards.
• Investigate and develop specifications for system changes to handle workloads and high availability.
• Develop and maintain documentation for Technical solution modifications.
• Liaise with software suppliers and the Change Management team for problem resolution and deployment of system changes.
• Ensure compliance with IT Policies, Security Standards and strengthen internal controls.
• Work with internal and external implementation team members and partners to contribute to the development, testing and deployment of solutions.
• Adhere to software development and maintenance standards by maintaining a comprehensive knowledge of internal and external development best practices.
• Estimate and deliver multiple project assignments and system change requests as per agreed resourcing and timelines with required quality.
• Liaise with relevant managers and stakeholders in IT to ensure full collaboration and understanding on critical topics as one IT team.
• Contribute to the improvement of the solutions and business processes.
• Maintain and upgrade professional knowledge, management skills and domain expertise by using continuous learning & development tools.

Required Skills to be successful

• Solution Automation
• SAP WM functional configuration experience and knowledge of 3PL interface
• Good Consulting Skills

What equips you for the role

• University degree in Information Systems or related discipline
• Minimum of 12-15 years of SAP retail projects and support experience.
• Experience in implementing large and complex SAP Projects and designing solutions to meet business requirements.
• Experience in working with business process/activity owners in understanding business requirements and solution design.
• Experience in Condition contract management and changes in SAP S4 HANA in Retail preview.
• Experience in Retail Master data like Merchandise hierarchy, Article hierarchy, Article master, Article categories and site master etc.
• Experience in Assortment & Layout Management, Pricing & Valuation.
• Expertise in other related areas such as Batch management, Serial number management, Transportation route setup, Reporting, Queries etc.
• Knowledge of Lean and Full Warehouse Management and decentralized warehouse solutions like Extended Warehouse Management and 3PL warehouse integration.
• Procurement, Internal procurement, Inventory management, Goods receipt and Issue handling, Goods Issue via Outbound process, Physical Inventory and Cross Docking.
• Inventory & Warehouse Management, Handling Unit Management, merchandise distribution, replenishment planning various P2P processes.
• Experience in RF barcode scanner solution design and development for warehouse operations including hardware device setup of RF scanners and label printer.
• Integration Knowledge - Multiple SAP modules such as Finance and Accounting, Inventory, warehouse Management and sales and distribution.
• Working knowledge of Ariba and related interfaces.
• Experience in carrying out Fit gap analysis and Creating RICEF's for business improvements, User exit and interface.
• Good Knowledge of EDI Interfaces of interfacing with Third Party Systems or with Principal.
• Support Experience of managing day to day IDOC monitoring, troubleshooting and adherence to SLAs for incidents.