Role:
BRANCH SALES EXECUTIVE
Location:
Al Ain
Role Purpose:
To source Personal Finance Application from the local market, ensuring compliance with ADIB permitted policy and procedure.
Key Accountabilities of the role
Main Responsibilities
Source New to Bank Personal Finance, Covered Cards, Auto & Takaful products to the specified target segment and achieve or exceed the assigned target.
Prepare & maintain DSR (Daily Sales Report) for all visited customers & company visits.
Create and maintain good relationships with all business entities/individuals where business is sourced.
Visit potential companies/institutions to finalize business deals within targeted turnaround time based on ADIB policy & procedure and provide feedback to RSS.
Maintain full awareness of product knowledge and implement them at all times.
Deliver timely and prompt service to customers.
Adhere to stipulated office timing, follow secrecy norms, maintain data confidentiality & be presentable.
Submit DSR to the respective Branch Manager by end of day with complete details.
Observe compliance and report non-compliance as needed.
Regular / Occasional Responsibilities
Prepare and review Standard Credit Application, ensuring accuracy and authenticity of critical documents prior to sending to PU for processing.
Ensure all applications submitted are error-free and rectify any errors.
Follow the approval process and escalate delays to BM/OSM if necessary.
Execute Murabaha contracts with customers representing ADIB and prepare files as per checklist, forwarding card allocation for issuance within 24 hours of completing signing formalities.
Check finance disbursement and notify BM/OSM in case of delays.
Maintain good rapport with inter-department peers to ensure smooth business flow.
Participate in activities assigned by your BM/OSM/line manager during promotions.
Initiate cross-selling of other banking products on a best-effort basis when required.
Escalate customer complaints to the supervisor level immediately, if any.
Specialist Skills / Technical Knowledge Required for this role:
Broad knowledge of ADIB's PF and other RBG products & services.
Fair knowledge of service standards, sales skills, and computer skills.
Good knowledge of UAE banking practices, regulations & risks.
Thorough knowledge of all regulations issued by the Central Bank of UAE.
General awareness of competitors in the local market.
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