2.2 Toysmart case exercises - student module  (Page 18/19)

Toysmart's customer data base

1. Should Toysmart creditors be allowed to sell the customer data base to third parties? Respond to arguments pro and con given by participants in the case.
2. Assume Toysmart should be allowed to sell the data base to their third party. What kind of values should this third party have?
3. Assume Toysmart has to get customer consent before selling the data base. How should customer consent be obtained? (What counts as customer consent?)

What did you learn?

This section provides closure to the module for students. It may consist of a formal conclusion that summarizes the module and outlines its learning objectives. It could provide questions to help students debrief and reflect on what they have learned. Assessment forms (e.g., the “Muddiest Point” Form) could be used to evaluate the quality of the learning experience. In short, this section specifies the strategy for bringing the module to a close.

In this module, you have…

• studied a real world case that raised serious problems with intellectual property, privacy, security, and free speech. Working with these problems has helped you to develop a better “working” understanding of these key concepts,
• studied and practiced using four decision-making frameworks: (1) using socio-technical analysis to specify the problem in a complex, real world case, (2) practiced brainstorming techniques to develop and refine solutions that respond to your problem, (3) employed three ethics tests to integrate ethical considerations into your solutions and to test these solutions in terms of their ethics, and (4) applied a feasibility analysis to your solutions to identify and trouble-shoot obstacles to the implementation of your ethical solution,
• explored the analogy between solving ethical and design problems,
• practiced the skills of moral imagination, moral creativity, reasonableness, and perseverance, and…
• experienced, through key participant perspectives, the challenges of ethics advocacy “under the gun.”

Debrief on your group work before the rest of the class

1. Provide a concise statement and justification of the problem your group specified
2. Present the refined solution generation list your group developed in exercise 2.
3. Present and provide a quick summary explanation of the results of your group’s solution evaluation matrix.
4. Show your group’s feasibility matrix and summarize your assessment of the feasibility of implementing the solution alternatives you tested in exercise three.

Group debriefing

1. Were there any problem you group had working together to carry out this case analysis? What were the problems and how did you go about solving them?
2. What problems did you have with understanding and practicing the four frameworks for solving problems? How did you go about solving these problems? Does your group have any outstanding questions or doubts?
3. Now that you have heard the other groups present their results, what differences emerged between your group’s analysis and those of the other groups? Have you modified your analysis in light of the analyses of the other groups? If so how? Do the other groups need to take into account any aspects of your group’s debriefing?