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In the late 1800s and early 1900s, the Society's emphasis on supporting genealogical organizations and their research drew criticism from people who wanted to see it play a greater public service role. In 1917, the May Van Rensselaer episode brought considerable public attention to the Society's failings in this area. Although some progress was made during the tenure of Alexander Wall, the $4.5 million Thompson bequest in 1934 gave the Society such freedom and independence that for nearly forty years, it was accountable to no one. During this period, the Society's investment proceeds accounted for more than 90 percent of its total annual income. Because it was receiving no government support, Society leadership could congratulate itself when it provided even the most minimal level of service to the public. This attitude affected officials on both sides: the Society's officers, who were proud that their institution accepted no public assistance, and city officials and the public, who came to perceive the Society as elitist and arrogant. When the situation changed in the early 1970s and the Society could no longer live solely off its endowment income, the Society faced a very long climb to rehabilitate its reputation sufficiently to merit public attention. In fact, it was never able to make that climb; government and state support became available only because the Society was near death.
Another major factor that has adversely affected the Society's potential for receiving regular government operating support has been the changing economic and political climate. As the economic environment has grown increasingly difficult for nonprofit institutions generally, more of them have appealed to the city for help. The process for receiving annual support from the city's Department of Cultural Affairs depends on being included in the Cultural Institutions Group. The CIG is composed of thirty-two cultural institutions located in all five boroughs of the city. Because these thirty-two institutions divide up what is a greatly constrained fiscal pie, it is in their interests to prevent new members from being admitted into the group. Furthermore, because of historical patterns, institutions focused on minority issues and institutions in the outer boroughs are underrepresented in the present distribution of members. Together, these factors illustrate why it is very difficult for an institution with an elitist and exclusive reputation, located on the Upper West Side of Manhattan, to qualify for new support today.
One way for the Society to overcome its stuffy and elitist image would be to provide services to its surrounding community. There is no question that public officials regard such outreach as a prerequisite for any kind of continuing support. What is fascinating is how difficult it has been for the Society to overcome its reputation for arrogance. The generally accepted characterization of the Society as an institution that has made no effort to attract and engage the public with its exhibitions and programs is simply not true. One can argue that its efforts have been unsuccessful, but one cannot assert that no such efforts have been made. Most recently, the Jackie Robinson exhibit, the "Why History?" program, and the educational initiative with O'Shea Junior High are but a few examples of the Society's attempts to open its doors and thereby improve its public image.
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