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3 . Be polite. Recognize the receiver's point of view.
Making a call to someone you do not know
This kind of call can be divided into sections according to the function each serves:
LO 1
LISTENING
The learner will be able to listen for information and enjoyment, and respond appropriately and critically in a wide range of situations.
Assessment Standards(ASs)
We know this when the learner:
1.6 recognises and accepts a wide range of different varieties of the language such as different accents and dialects and the language of different age groups (e.g. slang).
LO 4
WRITING
The learner will be able to write different kinds of factual and imaginative texts for a wide range of purposes.
We know this when the learner:
4.1 writes a wide range of imaginative texts:
4.1.2 to explore the creative, critical and playful use of language by means of narrative and descriptive compositions, dialogues, poems, songs, elementary short stories, letters, drama with accompanying sound and visual effects;
4.4 uses the writing process independently and with ease to generate complex texts:
4.4.1 selects and explores complex topics through brainstorming, and using lists and notes.
Activity 1
Motivate the learners to study the examples of a formal letter and a CV well since the format and the tone is of utmost importance here.
However, they need to realize that their content will differ as they differ according to their individual
Personalities. Impress the need for being factual, truthful and accurate.
Activity 2
Give the learners a note containing the following information:
Standard English is expected in writing and formal oral situations.
Colloquial Language is used mainly in speaking or informal situations.
Slang is restricted to a certain age group, usually teenagers.
Jargon is a technical language usually restricted to a certain profession or sport.
Archaic Language is no longer in use and a cliché is an over-used expression.
South African English originates from local languages but must be accepted into English.
Ask the learners for example of slang that they use or have heard.
Ask them for examples from their communities and share some of yours from your youth.
Ask them to ask their parents if they had any slang words.
Memorandum:
1. a) informal
b) appropriate because these are teenagers speaking
c) not necessary to change.
b) inappropriate on the part of the learner
c) Good morning, Sir.
b) appropriate because of close relationship
c) unnecessary to change.
b) Inappropriate to use slang when speaking to an educator.
c) Miss, that’s insulting me. (Or, something in that vein).
b) Inappropriate, because fathers should not be speaking slang.
c) Mr Niemand: How are you, Tom? I haven’t seen you in a while.
Mr Cohen: Yes, isn’t it terrible to watch our children play U11 soccer?
Although “kids” is acceptable here since it is colloquial, explain to the learners that it is not appropriate in formal situations
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